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Role Summary As a member of the Regional Customer Service Team, the incumbent is responsible for the day-to-day operational matters relating to logistics and customer service and preparing various reports.     Role Responsibilities   Logistics Activities (50%) Maintain the good Service Level to meet the Key Performance Indicators (KPI). Responsible for end-to-end inventory management planning for MRP items from preparing purchase order, shipping arrangement from supplier and ensure the good arrive to the warehouse on time. Follow up closely with supplier about the status of purchase order to meet customer expectation. Provide delivery status report every week for customer orders. Monitor and analyse weekly customer backlogs reports and initiate corrective actions to reduce the backlogs. Monitor supplier performance on order delivery. Support internal customer service inquiries...