9 jobs found

Responsibilities: This position is accountable for taking inbound calls from sales consultants and customers and to provide information in response to inquiries, concerns and requests about products and services. Resolving complaints and maintain customer satisfaction by rectifying problems and providing solutions. Deal directly with customers either by telephone, electronically or face to face if necessary. Provides accurate, clear, concise and timely response and services to customers and assists sales consultants in customer support. If necessary, to direct these queries to the appropriate department.  Compose letters or electronic correspondence in reply to request for policy information/clarification and document submission. Keep records of customer interactions and transactions such as details of enquiries, comments and complaints. Communicate and coordinate with internal departments to resolve enquiries and complaints. Provide feedback on the efficiency of...

HIRING FOR DISABILITY CANDIDATES (PWD / OKU), full training will be provided.... CUSTOMER SERVICE (Voice) duties.. OR BACKEND PROCESSING (Non-Voice) duties... Vacancies : 20 vacancies for various department Salary : RM2500 to RM3800 excluding others allowances Status : Permanent role with group benefits Full Training for Voice role (Customer Service), mainly perform call center role in handling inbound calls, to assist customer for the enquiries and complaints. Full Training for Non-Voice (Backend Processing), mainly perform transaction checking and screening processing, basic investigation, reconciliation, transaction compliance. REQUIREMENTS: Candidate possess SPM/ STPM/ Certificate/Diploma/Degree or equivalent in any field. Fresh graduates are welcomed to apply. Own OKU card by the government. Good communication skill in English and Malay. OTHER BENEFITS: Full training will be provided Transportation will be provided (24/7...

在线客服人员 (台湾市场) 我們的客戶是一家餐飲外送服務公司，已於全球40個國家和地區營運。他們與當地的多家餐廳合作，並利用手機應用程式和網站提供訂餐服務。 您要做到： 線上處理客戶，送餐員騎士投訴或是與公司服務相關的疑惑。 為客戶提供高品質的服務。 提升客戶滿意度。 您需具備： 教育程度：SPM或PMR  有六個月或以上客服經驗將優先考慮。 能接受24小時輪班製， 及能接受周末及公共假期排班。 一周上班五天 ， 一天9個小時工作。 中粵語溝通流利（繁體中文打字）， 英語流利。 我們將提供： EPF,SOSCO & EIS 夜班津貼 Night shift Allowance 年假&病假 Medical & Annual leave 醫藥保險 Medical insurance upon confirmation 良好的個人事業發展機會 Career Advancement Opportunity.

RESPONSIBILITIES: Responsible for designing, developing, and deploying Business Analytics Dashboards using Microsoft BI technologies including Power BI, Excel etc. Analyze external data sources like Salesforce, databases, telephony systems and other related data sources to integrate with existing datasets and relate a comprehensive BI story. Building compelling, interactive and actionable reporting on top of structured data models that helps in deriving meaningful business insights from large, complex datasets. Supporting the full BI lifecycle from requirements analysis through design & development, and through release and support/maintenance phases. Gather requirements and design reports/custom sales analysis tools for operations and sales teams. Works closely with internal and external stakeholders to develop and analyze reporting needs. Timely and accurate production and analysis of Client’s and Operations reporting. Produce & Deliver timely ad hoc and...

  We are looking to expand our team for beautician nail artist waxing and threading , this is in operations for more than 7 years Waxing  Flexible and friendly team Treading Greet customers upon arrival Remove hair using permanent and temporary methods (e.g. threading and waxing) Give manicures and pedicures following clients’ preferences Apply makeup products Provide guidelines to clients on how to take care of their skin Book appointments over the phone and serve walk-ins based on availability Maintain updated client records (e.g. contact details and treatments) Cross-sell therapies and beauty products, when relevant Make sure our working area is clean and equipment is sterilized at all times Keep track of levels of stock (e.g lotions and nail polishes) Training will be given    

We are looking for new team members to join us at our dessert cafes - KAKIYUKI which are located at Taman Paramount and The Gardens Mall What you will do: Take orders Explain menu Make recommendation to customers Ensure cleanliness of front floor at all times Interact with our guests and provide a unique experience whilst you can keep having fun yourself! What you need to have: Genuine passion about F&B and hospitality Great, fun, and friendly personality Be the type of happy, patient, and informed person you would want to be served by Requirements: Must possess at least Primary/Secondary School/SPM certificate Required language(s): English, Bahasa Malaysia, Chinese (optional) Full-time/Part-time positions available No work experience required

Make outbound calls to customer regrading their overdue payment Handle customer inquiries Minimum SPM Training will be provided Can earn unlimited commission Special incentives package Good communication skill Urgent Hiring