Digital Data Reviewer

RM3,000 - RM3,230 monthly
  • Accenture MYDC
  • Apr 04, 2021
Physical Impairment Customer Service Entry Level

Job Description

Job Descriptions

  • Working towards creating a positive environment and improve user experience online.
  • Managing and safeguarding content effectively on digital platforms.
  • Responding to user inquiries with high quality, speed, empathy, and accuracy.
  • Understanding and remaining up-to-date with client policies and guidelines.
  • Resolving inquires according to defined policies and procedures.
  • Fulfilling base productivity and quality requirements.

Job Requirements

  • Fresh Graduate to 6 months of experience in call centers are encouraged to apply.
  • Ability to work on holidays and weekends, including rotational shifts as directed by their team.
  • Able to communicate well in English, able to speak, read & write. 
  • Passion for ensuring a world class user support experience.
  • Quick learner and adaptable to learn new processes, concepts and skills.

Training

Individuals are provided paid training (typically 3-6 weeks upon joining), depending on the group supported. Thereafter, you will transition to your respective schedule.