RM2,000 - RM2,500 monthly
Webhelp Malaysia Sdn. Bhd Remote
Answer customer enquires in a friendly and efficient manner Identify the questions or desires of the customer by good listening and asking clear questions. Provide good customer service with the aid of knowledge gained from the internal training and support systems. Gather documents or all relevant information into the system to insure a high level of service is delivered. REQUIREMENTS: Able to communicate both verbal and written in English & BM Willing to work rotating shift basis Willing to work on weekend and Public Holidays Good to have minimum experience in Customer Support and related experience Proven demonstration of analytical and problem solving skills. Highly organized and service oriented Excellent typing, phone, and computer navigation skills. Good comprehension and documentation skills.