Speedrent Technology Sdn Bhd
Ara Damansara, Petaling Jaya, Selangor, Malaysia
What you need to do: Handling inbound and outbound calls from customers. Text/chat is the priority chosen medium for inbound support. Attending general inquiries, complaints, comments, feedbacks from customers via live chat, phone and email Liaise, manage and maintain good communications in terms of tenancy inquiries and requirements between landlord and tenants Managing media, advertisement, listings by landlords and app contents To exceed customers’ expectations in terms of customer service and accurate information Work in a team to achieve the required KPI elements
What we are looking for: Minimum SPM in any field Previous experience in customer support role will be an added advantage. Good verbal and written communications in Bahasa Melayu/ English Motivated, driven and energetic work ethic Strength in communication and competence in consulting and give accurate directions to customers. Positive and serving attitude, professionalism, patience, friendliness, and engagement...
What you need to do: Handling inbound and outbound calls from customers. Text/chat is the priority chosen medium for inbound support. Attending general inquiries, complaints, comments, feedbacks from customers via live chat, phone and email Liaise, manage and maintain good communications in terms of tenancy inquiries and requirements between landlord and tenants Managing media, advertisement, listings by landlords and app contents To exceed customers’ expectations in terms of customer service and accurate information Work in a team to achieve the required KPI elements
What we are looking for: Minimum SPM in any field Previous experience in customer support role will be an added advantage. Good verbal and written communications in Bahasa Melayu/ English Motivated, driven and energetic work ethic Strength in communication and competence in consulting and give accurate directions to customers. Positive and serving attitude, professionalism, patience, friendliness, and engagement...
